Foundation Certification

CMDB Hygiene for Skeptical Stakeholders

CMDB work stalls when narratives feel punitive. You will craft invites, office-hours formats, and micro-wins that build participation without gimmicks.

Self-paced + workshops

Duration: 4 weeks · 26 hours

Starts: 2026-02-17

Track: Core ITAM

Team seats: Available

Tuition (informational): 295,000 KRW

Tuition is informational only; enrollment happens through human review, not an automated checkout.

Schedule a syllabus call

Mentor

Marcus Yi

Enterprise account manager coaching adoption story arcs.

Inside the track

What the modules include

Stakeholder email templates with tone variants
Reconciliation / sync calendar you can paste into shared tools
Live coaching on two participant drafts
Diagnostic on duplicate CI patterns
Office hours with learner support specialists
Short podcasts for commute listening
Accessibility-friendly slide decks

Outcomes

What you can show afterward

Run a reconciliation / sync week with measurable owner responses.
Explain duplicate risk in one paragraph without jargon pile-ons.
Pair metrics leadership cares about to CMDB fields you control.

FAQ

Questions we expect

Is this technical CMDB engineering?

No schema coding is taught; we focus on social and procedural moves that surround the CMDB.

Do you integrate with our ITSM vendor?

What if owners ignore us?

Peer notes

Experience-focused reviews

“The stakeholder email variants saved me from sounding like compliance police. Still tightening our duplicate diagnostic, but the course gave the vocabulary.”

— Priya S. · Managed service provider · survey